A couple of years back we had a conference on listening, which is a key factor in conversation. I got permission for us to use a summary of a wonderful book called ”The Lost Art of Listening” by Michael P Nichols. Here is a url, in case you would like to look at that digest:
http://www.creativespirit.net/learners/counseling/docu19.htm
I will also see if we can put a pdf somewhere on site: please keep an eye on the News pane.
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